Drawer case runner keeps breaking

A home owner says:
November 12, 2011
Dear Sir,

I currently have a dresser that uses your drawer guides. Over the past year I have replaced 4 of the Kenlin case runners part # 32-076. These seem to break very easily. What can be done to prevent this from happening in the future?

Thanks you,

Ron
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Paul from SWISCO responded:
November 14, 2011
Thanks for posting, Ron.

I would suggest that you check the movement of the drawer as it slides. See if it binds or rubs against the side of cabinet, that might be causing the damage.
A quick learner from Florida says:
November 17, 2011
The drawer movement is not the problem. I have replaced 4 of these runners on 4 different drawers and have to replace another one making it 5. Is there another guide that you can recommend since these runners don't come in metal?

Thanks
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Paul from SWISCO responded:
November 17, 2011
We don't have any other part that serves the same function as the 32-076 Kenlin Case Runner, but if you submit to us a few pictures of your original drawer guides we might be able to identify an applicable replacement.
A quick learner from Florida says:
November 17, 2011
Dear Sir,

I hope that I successfully added 3 photos. One is a good guide, one broken and one is the bottom of a drawer.
I hope this helps.
Thanks
A customer submitted photo of drawer glides and sockets.
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Paul from SWISCO responded:
November 17, 2011
Unfortunately, the 32-076 would be the only part that would work for this operation. I do not believe we could offer any other substitute.
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