Part Identification - Milgard Casement

A quick learner from California says:

Hi,

I ordered "39-253LB : Encore Dual Arm Operator, Sill Mount" to repair my Milgard casement window. I also need to replace the rusted pieces in the picture. Can you help me identify these parts?

Thank you!

Nancy 

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Emily from SWISCO responded:

Hi, Nancy.

Sure, it looks like you need a new hinge. Our 36-048 should work as long as you replace the top and bottom at the same time. Compare the dimensions and see what you think.

A quick learner from California says:
Hi Emily,

Thank you for this info. The hinges on my window are 13" long. Will this be an issue to replace with 10"? Or do you have 13" hinges?

Thank you!!
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Emily from SWISCO responded:

Thanks for bringing that up! We don't have a hinge with a 13" base but many customers have been able to use our 36-004-14 instead. The only catch is you'll need to replace the top and bottom at the same time as we discussed earlier. 

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