Part Replacement Inquiry

Thanks for your photos. Based on what I see here, you have either our S380-30, S385-30, or S378-30 depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Regarding the stamp, your old one indicates a sash weight of 38 pounds. That would match our 2965 stamp, which carries loads of 35 to 39 pounds. I strongly recommend that you weigh your sash to confirm this before you buy anything, just in case.

Comparison of the S378, S380 and S385 balance shoes.