Part identification help

A quick learner from USA says:
February 27, 2017
Attached is a copy of the original order of the windows of our home. Simonton Windows suggested that I contact Swisco. I would like to purchase new replacement sash support coil balances and pivot lock shoes for all of the windows listed. Your help in identifying the parts needed and instructions for purchasing will be greatly appreciated.

Thank you
Paul
User submitted photos of window hardware.
Profile picture of Paul
Paul from SWISCO responded:
March 7, 2017
I believe you have a Simonton window. This was known to have used our 15-111 pivot shoe and Series 160 coil spring. When ordering the coil spring, you will need the number stamped on the old one.

For replacement instructions, see the video below. I think this should help.
Pivot Shoe, 1/2" Thick
Pivot Shoe, 1/2" Thick
15-111
$2.44
3.5 lbs Series 160 Coil Balance
3.5 lbs Series 160 Coil Balance
S160-03
$4.50
Bumper
Bumper
15-148
$0.58
How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.