This part broke on the window itself. The channel balance appears to be in working order, but the part on the window broke, and so it doesn't "catch" the balance when the window is being lowered. I looked on your website, but I'm not sure what this part is called, or whether it can be replaced.
Thank you!
4 Replies
Paul from SWISCO
Oct 28, 2016 1:36 pm
Thanks for posting. Start by looking at our 18-166 and seeing how well our measurements compare to yours. This may be a good match.
Quick Learner from Brandon, FL
Nov 21, 2016 7:06 am
I received the parts (18-166) a couple of days ago and installed yesterday, they were perfect, exactly the pieces I needed. Thanks for the help!
Paul from SWISCO
Nov 21, 2016 9:48 am
Great news! Thanks for the update, and for your business. If you ever need anything else, please let me know.
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