Part identifier?

A quick learner from Pennsylvania says:
April 6, 2023
Hello, we have this Simonton window in our kitchen that won't stay up. The balance springs seem to be broken on both sides. I saw your video on YouTube but not sure which parts I'd need to replace these.
Please advise.
Thanks!
Nick
Thumbnail of the uploaded file named IMG_4643 Large.jpeg
Thumbnail of the uploaded file named IMG_4644 Large.jpeg
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Casey from SWISCO responded:
April 7, 2023

Hi Nick, 

We'd be happy to look into this for you but we would like to see a photo of your pivot shoe removed from the window to compare to our inventory. From there, we'll be able to narrow down your replacement options. We've related a few videos on this page to assist you if you haven't watched them already. Thank you!
A quick learner from Pennsylvania says:
April 9, 2023
I think these are them!
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Casey from SWISCO responded:
April 10, 2023

Perfect! Your pivot shoe resembles the 15-111, which uses the Series 160 coil springs. You would need to locate the number stamped on the original coil springs to choose the corresponding strength options Take a look at these parts, as well as the related items shown on our product pages, and let us know if you have any other questions. 
Pivot Shoe, 1/2" Thick
Pivot Shoe, 1/2" Thick
15-111
$2.44
1/2" Coil Double Support
1/2" Coil Double Support
15-150D
$1.57
1/2" Coil Triple Support
1/2" Coil Triple Support
15-150T
$1.96
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
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