Hello.. I just got around to installing the new SWISCO spiral balances.
There is a problem attaching the spiral balance to the existing Pivot Shoe.
- The 2 catcher nobs at end of the spiral balance are spaced a wee-bit longer than that of the original spiral balance. As a result, the new Spiral Balance is not fitting correctly into the existing Pivot Shoe. (See pics- the new spiral balance has the silver/metal casing)
- My pivot shoes were in good shape so I did not order replacements.
- I am afraid this will cause a problem in the future...
What do you recommend for a fix?
Part identifier inquiry
Quick Learner
Oct 3, 2023 4:26 pm
5 user uploaded images
3 Replies
Casey from SWISCO
Oct 5, 2023 8:44 am
Hello,
I haven't come across this problem personally but I'm going to have one of our senior experts take a look and see if they could recommend a solution for you. We'll reach out as soon as more information is available. Thank you!
Paul from SWISCO
Oct 5, 2023 11:43 am
Unfortunately, your balance and pivot shoe was made before the spiral balance locking pins became a standard 7/16" distance. Unless you can bend the metal locking hooks up to allow the locking pins to slide into the pivot shoe, your best bet may be to use different pivot shoes. If so, we would need you to remove your pivot shoe from the window and write out the exact width and thickness to determine the best replacement option.
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