Part name

A quick learner from PA says:
I am trying to figure out what parts I can buy to replace this hardware.
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Emily from SWISCO responded:

Hello!

We'd be happy to help but we'll need to see an undamaged pivot shoe removed from the window to compare to our inventory. If we can identify the pivot shoe, that will tell us the coils and accessories that you'll need. I've also attached a few videos below that you may find helpful. 

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