Emily from SWISCO responded:
April 8, 2021
Hello! We'd need to see the roller and wheel that glides on the track to help us confirm a replacement. Thank you! |
Emily from SWISCO responded:
April 9, 2021
We'd like to see your roller fully removed and a clear photo of the edge of the wheel that rides on the track to determine if it's convex or concave. Thank you! |
Emily from SWISCO responded:
April 12, 2021
Take a look at our 23-271, note that this is a little longer than what you currently have. You can just trim off the excess with a hacksaw if necessary. If you have any other questions please let us know. |