Part number

A quick learner from Riverside nj says:
1/2 x 21 balancer with2010 marked on it. The S351 or S390 look like they match. Can you tell me which one I must order. Thank you
Thumbnail of the uploaded file named 0303CF9E-F390-46A7-95A4-6F39CF9698E7.jpeg
Thumbnail of the uploaded file named 9873F9A3-ACF5-4727-811F-0A0E6C7E3DDC.jpeg
Thumbnail of the uploaded file named 3A5105D9-E82D-44FF-9F64-7F0FBD58F97E.jpeg
Thumbnail of the uploaded file named 5E4AFDE6-EF35-40E7-A84E-43138DA18771.jpeg
Thumbnail of the uploaded file named A716D4B8-A271-4858-A74C-AF93DF35FF57.jpeg
Profile picture of Casey
Casey from SWISCO responded:

I agree. To choose between the two balances, take a look at the diagram below and measure to determine if you have a 1" or 1-1/8" deep bottom attachment. Thank you!

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.
A quick learner from Riverside nj says:
It looks like I have an inch and 3/16 So I assume I use an S390. Thank you
Thumbnail of the uploaded file named image.jpg
Profile picture of Casey
Casey from SWISCO responded:

The shoe can wear down a bit over time but if it measures over 1", I would agree that the s390 would be the way to go. 

How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.