Part of the window

A home owner from San Tan Valley, AZ says:
Hi, I would like to ask you what is , I don't know how they call it? This is broken the right side of top of the window, so doesn't click in the balancer . Sorry my English, I hope you do understand. Do you have this part, or where can I get it from? Thank you so much! Zsuzsanna
Thumbnail of the uploaded file named image.jpg
Thumbnail of the uploaded file named image.jpg
Thumbnail of the uploaded file named image.jpg
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Casey from SWISCO responded:

Hello,

I would recommend starting by comparing the dimensions of the 18-009 to your top sash guide. If you notice that any measurements don't match up to your part, please write out your dimensions and we can go from there. Thank you!

Detail of 18-009
Detail of 18-009

Side view of 18-009
Side view of 18-009

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