Parts

A quick learner from Florida says:
My Windows are about 20 lbs.
The color on the end is white.
The length is 26 inches.
The diameter is 9/16's.
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Casey from SWISCO responded:

Hello,

Take a look and compare the specifications of the S500-26 spiral balance for non-tilt windows to an undamaged version of your assembly. I would also recommend weighing your window sash and following the chart under the product description to choose the corresponding color option for your replacements. 

We also offer the 67-002 face guide, which resembles the part in your third photo. Review the dimensions below to confirm. Thank you!

Dimensions for 67-002
Dimensions for 67-002

How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
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How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
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How to adjust a spiral balance on a non-tilt window
How to adjust a spiral balance on a non-tilt window
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