Parts broken

A home owner from Connecticut says:
May 6, 2019
Kitchen windows parts broken and can not close
Thumbnail of the uploaded file named image.jpg
Thumbnail of the uploaded file named image.jpg
Profile picture of Tom
Tom from SWISCO responded:
May 8, 2019

Hello and welcome to SWISCO. Beginning with your locking handle, our 38-090 looks very similar. Take a look and see if our part matches up with yours. For your operator, a few different options come to mind. But I am leaning toward our 39-388. The only issue with this is that your link arm appears that it may have an offset, but it could be just a wrinkle in the screen. Take a closer look and confirm the link arm style is compatible with yours. 
SilverLine Casement Locking Handle
SilverLine Casement Locking Handle
38-090
$3.92
Split-Arm Operator, Wright
Split-Arm Operator, Wright
39-388
$36.20
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.