Tom from SWISCO responded:
December 30, 2020
It looks like you bought both a lock and an operator cover for a casement window. I can see the parts you purchased easily enough, but I can't see the parts you had originally. In order to help, I need you to remove the original parts from the window and show me clear pictures of them separately and without obstruction. That will allow us to determine if we have anything that matches. |
Tom from SWISCO responded:
January 20, 2021
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