Parts for broken double hung window

A home owner from Somerset NJ says:
Hi! I have a double hung window. The top section won't stay up if I unlock the window.

Model Information: H-LC35-46x77 Series: 9555 DH

Looks like two white plastic parts are broken. Do you have these parts for sale?

User submitted photos of a coil window balance.
Profile picture of Tom
Tom from SWISCO responded:
Looks like your pivot shoe is the only thing broken. See our 15-180 and let me know if that will solve your problem.
A home owner says:
Thanks! Ordered it.
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