Parts for wood frame window

Quick Learner from Virginia
Hi, could someone tell me what parts I would need to get these wood frame windows working properly? As you can see when I open the window the strings are loose and will not wind up to hold it open. Thanks!
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Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thank you for reaching out to us. It looks like you may need a new window balance. We'd be happy to help but we would need to see an undamaged balance removed from the window to compare to our inventory. 

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