Parts needed.

Question

Hello

I am looking for these parts to replace an old window that will not stay open.

I'm told the window is non tilt and this long piece is a spring tube balis (spelling wrong).

I also need the silver brackets and screws.

I'm sending a picture of the actual window, the spring palace, and the brackets. I'll need the spring thing and the brackets.

I am sending a picture of the actual window, the spring ballast, and the brackets. I'll need the spring thing and the brackets.

Is this something you carry or I can order?

Thank you

Sheila

Tom · Accepted Answer

Thanks for contacting us. We can supply this balance, though it will have to be a special order due to its configuration. Before we begin, can you tell me the number stamped on the balance? Can you also tell us the length and diameter of the tube?

As for that metal bracket, could we see an undamaged version from another window? You don't have to remove it, I just want a better idea of how it functions.