Tom from SWISCO responded:
November 16, 2021
Hello! Looks like you need an all new hinge assembly. That includes both the support arms and the base track that those support arms mount to. In your case I would recommend the 36-004-10, seeing as how it's stainless steel. Since corrosion is your main issue I think stainless is the way to go. Just note that the 36-004-10 likely won't be identical to your original. I know you said you were going to do this already, but I have to stress that you want to replace the top and bottom at the same time when using a slightly different set like this. That way you can ensure that the window's operation will be even. The video below will go into more detail as to what you can expect. Please let me know if you had any questions, though, I'd be happy to assist in any way that I can. |
Tom from SWISCO responded:
November 23, 2021
Of course, it was my pleasure! Please let me know if you had any questions. The nature of our system here ensures that it doesn't matter when you respond; we're always here to help you as best as we can. I've picked up conversations with people years after their initial inquiry without missing a beat, so don't worry. |