|
Bob from SWISCO responded:
February 17, 2021
Hey Frank. I'm afraid I can't identify anything about the manufacturer from this sticker; but it likely doesn't matter, as this hardware is usually generic and can vary even when you know the brand. If the window won't stay up then its likely that the window balances on either side of the sash need to be replaced. These are spring-loaded mechanisms that regulate the opening and closing of the window. I can't tell what kind you have from these photos; you would need to remove them from the window tracks to show me. You can read more about all the different kinds of window balances here. |
|
|
Bob from SWISCO responded:
February 18, 2021
Hi Frank. Yes, good eye; these are definitely spiral balances for tilt windows, which means you're going to need either the Series 900 or Series 600 Spiral Balances for replacements. Watch the first two videos below that show how to remove and replace this type of balance, as well as how to ID the right replacement. Those covers you should be able to just pop off. That tube is part of a spiral balance for the upper sash, so yes, it also uses spiral balances. If that sash still operates technically you might not need to replace that pair now; but since I'm assuming all these balances were installed at the same time, it does stand to reason that they all might fail around the same time, so it could be in your best interest to just replace all four of the balances in this window now (a pair per sash). Finally, that block at the bottom of the window track that the spiral connects with is a pivot shoe. You might want to check to see if those need a replacement as well. The third video below shows how to remove and replace them. If they look damaged, please remove one, show us a picture, and give us its width and thickness. Many thanks. |
