Parts to repair broken hardware on awning window

Home Owner from Del Mar, CA
Hello ~
I have a broken awning window for which I hope you can provide replacement parts. It is a WeatherShield 8204 Aluminum Clad Awning, installed in 2008. The window was yanked upward when partway open, twisting the operator arms and pulling the guide bar off the awning's interior wood frame. The frame is 45"W x 15"H, the operator is 24"L, and the guide bar is 26"L. The frame and hinges on each side seem to be okay.
I think I need:
- One Guide Bar (26")
- One Operator (24")
- Two Shoe Studs
- Two Quick Release Clips
- One Operating Cover
IF there are color options for the interior portion of the Operator, I'd want bronze. If there are options for the Operating Cover I'd want wood.
What do you think?
My very handy handyman thinks the world of you!
Hopefully,
Peg
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7 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

Your operator resembles the 39-348 shown below. We also offer the 26-3/4" long 36-078B track for this assembly, as well as the 36-078 shoe stud and 39-106 detach clip. Unfortunately, the cover is not available separately but we do offer the operator in bronze. Review the specifications of these parts compared to yours. Thanks for posting! 

detail of 39-348
detail of 39-348

Dimensions for 36-078
Dimensions for 36-078

Dimensions for 36-078
Dimensions for 36-078

Alternate image for 39-106
Alternate image for 39-106

Home Owner from Del Mar, CA
Thank you Casey! I'll review the specs with my more knowledgeable advisor and get back to you asap!
Peg
Casey
Casey from SWISCO
SWISCO
Expert

Great! Just let us know if you need anything else in the meantime. 

Home Owner from Del Mar, CA
Thinking I should probably get a new handle for the operator. The old one isn't broken but we might get a better color match or gear fit with a new one for your part #39-348? I think that means I want to add #39-205 (in bronze)?
Now, should I go through you to place an order or prefer I use a portal or phone or -- ?
Thanks SO much for finding these!
Peg
Casey
Casey from SWISCO
SWISCO
Expert

You're welcome to purchase the 39-205 handles to go with the 39-348 operators. We are not able to process orders through this thread but you are welcome to make a purchase directly on our website or by giving our customer service team a call at (888) 991-1929. 

Home Owner from Del Mar, CA

Will do. Thanks so much again for "this thread"!

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