Parts and question

Question

Have two different issues, one casement window won't close enough for the window to lock, and a different window won't make a tight seal on the opposite side of the locks, curious if a new casement hinge would fix each problem (red in attached pic), or if I will need a new arm operator (blue in attaches pic). And which part models do I need?
THANK YOU

Tom · Accepted Answer

Thanks for posting! A hinge may be what you need, but it's hard to say. One easy way to find out is to disconnect your operator from the sash and try closing the sash by hand. If it still binds up, then you need a new hinge. If it works fine, then the operator is the culprit.

In either event, see our 36-048 for a hinge replacement and our 39-171 and 39-172 for the operators. Let me know what you think.