Casey from SWISCO responded:
January 17, 2023
Hello, We no longer carry the old-style handle set shown in your photos but take a look at the 82-030 handle set with 3-15/16" installation holes, which is compatible with the 82-310 key lock that is sold separately. Take a look at these parts and related videos to see what you think. Thanks for posting! Hole center dimensions for 82-030
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Casey from SWISCO responded:
January 17, 2023
As long as they are still in good condition, you can reuse the original mortise and keeper. |
Casey I'd also like to replace the wheels. It's cold here and I'll probably do the work myself, so I don't want to pull the door off without replacement parts on hand. Can you give me the part numbers for the wheels and I will order them from Swisco. Thank you!!Don't know why, but when I ordered the handles and lock your site would not accept my regular email address. I've never had that happen before?
Casey from SWISCO responded:
January 18, 2023
We'd be happy to research your replacement options for your door's patio door rollers as well but we would need to see the original part uninstalled, along with written-out dimensions, to compare to our inventory. We understand that it is an inconvenience to have to remove the door more than once but, unfortunately, there is no other way for us to determine the type of roller that the manufacturer used in your door. As for your email, this could be happening for multiple reasons. The browser you're using or even a misplaced space before or after your email could cause an error. If you continue to have problems, feel free to give our customer service team a call at (888) 991-1929 and they will be happy to troubleshoot this for you. |
Casey from SWISCO responded:
January 18, 2023
That sounds like a plan. We'll be here when you're ready to pick the project up again in the spring. |
Casey from SWISCO responded:
January 24, 2023
The 82-030 handle set comes with a cross insert used to brace the outside handle for extra security when no key lock is installed. It is no longer needed once the key lock is in place. |
Casey from SWISCO responded:
January 27, 2023
The handle set shown in our video is also metal. We do recommend using a center punch tool from a local hardware store to remove one of the key cylinder punches as shown in the video below. |