Patio Door Rollers

A handy person from Northern VA says:
August 14, 2019
I need help identifying replacement rollers. I tried to remove it, but the screw in the first picture didn't back the whole way out, and I didn't want to force it until I had identified replacements. I didn't know if it pries out or slides out. The identifying characteristics I see are (1) screw mounted from the side (2) it's not rectangular, the corner is notched out (what should be closest point to the camera in the second picture (3) the top of it flares out, and there's a prong on the side helping hold it in place in the 3rd picture. I will need 2 of these rollers. Thanks!
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Casey from SWISCO responded:
August 14, 2019
Hello,
If this is a roller for a sliding glass door, take a look at the video below for help with the removal process. Once you have the roller removed, we should be able to recommend a replacement but, unfortunately, that's impossible to do while it's still installed since so much of it is hidden by the door.
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