We have a 6 ft wide patio slider that has severe damage to the track guide that the wheels roll on. We called your customer contact # today at approximately 10:15AM & talked with Tim. He advised us to email the pictures we took of the damaged threshold, so that you can advise us as to what we can do to replace or fix it. Three pics are attached.
Dave Sr. from SWISCO responded:
May 2, 2016
I would suggest installing a track cover like our 80-102. That could be a quick fix for your problem. See the video below for more information.