Hello,
I need to replace the internal lock of my sliding patio glass door. After contacting the manufacturer 'Harvey', they referred me to you, as the door was manufactured about 20 years ago.
The issue is that the internal lock does not lock anymore. The "hook" does not come out by itself. Please see the attached pictures.
On the "plate" that is on the door, the distance between the top- and bottom screw is about 4 3/4". The distance between the two screws in the frame is 3".
Can you help me please with the correct replacement parts and options thereof, that would be great.
Thanks,
Chris Krings