Tom from SWISCO responded:
December 9, 2022
Unfortunately, it's not possible to identify what rollers you have or who made the door based on the provided information. The only thing that stamp tells me is who made the glass, which is not relevant to what you're trying to do. The only way to reliable identify a sliding glass door roller is to see it out. There is no stamp or code that you can find on your door that will tell us the info we need. I know that's probably more of a project than you wanted, but it has to be done. This is not a quick job and you will have to put in the time if you want the door working again. Once the roller is out, I will need to see a clear picture of the back end, top, and sides. Written dimensions will also be important. As for the fogging glass, that's not something our company can help with. You will need to contact a local glass shop to see if they can set you up with new panes. |