Patio rolling door lock mechanism and handle and mortise lock
Quick Learner from Troy, NY
Jul 9, 2021 4:49 pm
I ordered patio door handle set item number82-035, a key lock and housing item number 82-315 and mortise lock item number 82-218. I attempted to install and determined I ordered the wrong parts. The space where the mortise is held is 6 inches long the mortise is too small. The outside handle is 7 and 1/4 inches and has the keyhole in the handle. Can you determine which parts I need based on my descriptions?
2 Replies
Emily from SWISCO
Jul 14, 2021 11:35 am
Hi there!
We'd be happy to help but we'll need to see some pictures of your original handle set and mortise lock. Once we see that, we can go from there.
You can also see our return policy here.
Thank you!