Tom from SWISCO responded:
March 2, 2023
I think you may have an older, discontinued version of our 84-091. This may look like the same part at first glance but the trouble is that ours is 3/8" wide, not 1/4". Can you triple check that detail? If it is that skinny then our part will unfortunately not work. The skinny roller was discontinued many years ago and no alternative was made. |
Tom from SWISCO responded:
March 3, 2023
Thanks for verifying your measurements. Can you confirm the width of the actual housing itself? That is much more important than the length. Ours is Ours does not have the hook end, no. They don't make them like that anymore. I wish they did, since the hook end is much easier to install, but the newer style still works in most of the same applications. It's just not as easy to pop into place. Alternate image for 84-091
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Tom from SWISCO responded:
March 6, 2023
I apologize for the confusion; I was referring to the metal piece that wrapped around the wheel, but I also said it was 5/16". This measurement is obviously wrong as the diagram has it listed as 3/8". I have edited my previous post to reflect that. Sorry again! |
Tom from SWISCO responded:
March 7, 2023
Sure, that makes sense. Our 84-017 is 1" in diameter and 1/4" wide. It comes with its own axle and screw but those are easy to remove if you don't need them. Look it over and see what you think. Alternate image for 84-017
Alternate view of 84-017
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Tom from SWISCO responded:
March 7, 2023
Like I mentioned above, the hook part of the housing isn't made anymore. The manufacturer changed the design to be a closed loop. I'm not sure why they did it, since it means that the roller is more difficult to install, but the older hooked version just isn't made anymore. The loop will still install the same way, it's just going to take more patience and elbow grease. All orders can be placed directly on our site at your convenience. |