Hello,
My window appears to be made by Patriot, the markings are "Patriot MFG 2" and then there is a "91" as well on the frame. The window itself fine, I am looking for a replacement for the window crank and the metal hardware at the bottom of the window that opens and closes the window, as it no longer opens or closes via the hand crank.
I was told by Tim at your office that this may be a Truth made part.
Thank you,
Michael
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Tom from SWISCO responded:
August 17, 2020
Thanks for your patience during this busy season, Michael. This operator looks like a match for our 39-188. See the 39-187 for the opposite side. We also sell the 39-513 and 39-514 brackets. Carefully review the information we show for each product on their respective store pages and let me know if you had any questions. |
Hi Tom,
I need further assistance in ordering the correct parts please, based on the ones that you have suggested. Can I call to speak with someone who can guide me as far as measurements?
Thank you,
Michael
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Tom from SWISCO responded:
August 18, 2020
Hello, Michael. I'm afraid I don't have a phone line to call. I'm also not certain our phone operators would be able to help; they're mostly trained to process orders, not help work out measurements and such. Can you tell me exactly what your concerns are? I'm happy to help you here. |
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Tom from SWISCO responded:
August 18, 2020
You can, yes. You can see our return policy here. |
