Patriot windows

A home owner says:
August 11, 2016
Hi we have single hung patriot Windows, 23 years old. This is the tensioner - 30 1/2" long. Do you know the part or where to get it?
User submitted a photo of a window balance.
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Paul from SWISCO responded:
August 12, 2016
Sure, I think we can help. See our Series 600 spiral balance, I think this could work for you.
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