Tom from SWISCO responded:
November 12, 2013
Thanks for posting, AnnMarie. I'm not sure what you have exactly. Could I see a few pictures of the hardware in question? Thanks!
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Dave Sr. from SWISCO responded:
November 20, 2013
Thank you for the pictures! I'm afraid that washer won't be available separately. You would have to replace the whole handle set. Unfortunately, I don't think this handle set is even made any more. We don't have an exact replacement for it, but you may be able to use our 40-152. Carefully compare it to your hardware and see if you could get this to work for your door.
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