Pella 250 Coil Balance Spring

A home owner from Latrobe, PA says:
Hello,
OEM spring failed. Need replacement. Plastic parts look okay. Replace one or both sides?
Thanks,
Jeremy
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Tom from SWISCO responded:

Thank you for your patience during this busy season. I don't immediately recognize this part, but we're doing our best to track down a good match. Please bear with us a little longer.

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Tom from SWISCO responded:

We couldn't find an exact match for this assembly, but I believe that you can use our 15-251 support along with our S160-10 spring and 16-032 mounting clip. This setup is similar to yours. Look it over and let me know if you agree.

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