Pella 791 Casement Window

Quick Learner from Carlsbad, Californ ia

Nov 14, 2013 11:44 am

Dear Swisco,

The white plastic device inside the track which moves the crank arm has
failed. I am guessing you call it a window roller.

Can you identify the part number for this product?

Thank you,
Roy

User submitted a photo of window hardware.

5 Replies

Tom from SWISCO

Nov 15, 2013 11:12 am

Hey, Roy. I'm not sure what it is you're talking about. Could I see a more detailed picture of the part in question? Thanks!

Quick Learner from Carlsbad, CA

Nov 15, 2013 12:34 pm

Tom,
Sorry for being too general. I'm looking for a part number for the white plastic guide which fitrs onto the track of the crank handle - which opens and closes the window. This is a Pella 791 - or at least that is what is stamped on glass.

Thanks you in Advance,

Roy

Tom from SWISCO

Nov 18, 2013 9:35 am

Perfect, thank you. I'm afraid this plastic part is not available by itself. You will have to replace the whole operator. Check out our 39-386 and 39-385 and see if you think you could use these as replacements.

Quick Learner from Carlsbad, Ca

Nov 18, 2013 11:32 am

Tom,

Thank you for the info. Will check it out right away.