Pella Balance & Shoe

Contractor from Indiana
Need to identify which shoe and balance I need for this Pella double hung. 
2 user uploaded images
15 Replies
Contractor from Indiana
Width is - 5/8
Height is 1 3/4
The balance used is 32-C 770 series, with a clip on the top to latch on to the jambliner.
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We do not carry this balance assembly but our senior experts are currently researching your replacement options. We'll reach out as soon as more information is available. Thank you!

Casey
Casey from SWISCO
SWISCO
Expert

Good news! Our inventor manager was able to locate a possible replacement for the pivot shoe shown in your photos. We'll let you know as soon as they are available to view on our website. 

As for the balances, the new shoes will be compatible with the S770 but they would need to be custom ordered to have a rivet attached to the top to be installed with an S-clip like the 19-029 or 19-030. We would just need to confirm the number of balances you need, with the minimum being two, and we'll be happy to send over an order link and price quote once the new shoes are available so that you can purchase them in the same order. 

Contractor from Indiana

That's perfect. If you could email that over to me 

Contractor from Indiana
That's perfect. I just need 1 set. 
Casey
Casey from SWISCO
SWISCO
Expert

The pivot shoe is listed on our website under product code 15-281. I'll include the product image and dimensions below. They should be available for purchase in the next few weeks. 

Dimensions for 15-281
Dimensions for 15-281

As for the balance, we'll be happy to send over an order link and price quote but I'd like to confirm that you need 32C stamp options since the second image you provided looks like it might be a 34C stamp. Once we confirm the stamp codes, we'll be able to send over your order link. 

Contractor from Indiana
Yes, my apologies. 34C
Casey
Casey from SWISCO
SWISCO
Expert

Great, we just sent over an order link and price quote for two 34" long S770 balances with 34C strength options and a rivet at the top to accommodate an S-clip, which are sold separately. Note that it will still be a few weeks until the 15-281 pivot shoes are available for purchase. 

Casey
Casey from SWISCO
SWISCO
Expert

Good news! The 15-281 is now available for purchase. Just let us know if you need anything else.

Contractor from Indiana
Can you please send the quote again for the balance?
Casey
Casey from SWISCO
SWISCO
Expert

Sure, we just resent your balance order link. If you still have trouble just let me know. 

Casey
Casey from SWISCO
SWISCO
Expert

I wanted to follow up on this post and let you know that the 26-478 pivot bar used with the 15-281 shoe is now available for purchase. 

Dimensions for 26-478
Dimensions for 26-478

Dimensions for 26-478
Dimensions for 26-478

Handy Person from TX
I have the same balance shoe.  I wanted to inquire if that alternate part indeed worked.  I have concerns because it is not open on top to slide the window posts into the shoe from above.
Casey
Casey from SWISCO
SWISCO
Expert

The 15-281 does have an open cam to allow the pivot bars to install. The photo below shows the shoe in the unlocked position. The cam would need to be rotated into the locked position to install the pivot bars from above. We haven't heard back from the customer in this thread, but it will remain open in case they have any updates. 

Dimensions for 15-281
Dimensions for 15-281

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