The door was stuck closed and we removed the handle and locking mechanism to get it open. Now it is stuck unlocked. Something inside the multi-point locking mechanism appears to have a malfunction so we're thinking we may need to just change the whole mechanism. This is the locking mechanism for a right-hand out-swing Pella door. The available information is below.
Replacement: Active Panel Lock. Architect, Traditional, Double Outswing Door Active / Inactive, 71.25 X 80.125
1: Traditional, 7281 Active / Inactive Double Outswing Door
Frame Size: 71 1/4 X 80 1/8
General Information: Clad, 5 7/8", 4 9/16", Standard Sill, Mill Finish Sill Service: Active Panel Lock, Pre Feb 2007
Exterior Color / Finish: Painted
Wrapping Information: Perimeter Length = 303".
Pella Door Part
Home Owner from Oakton, VA 22124
Oct 18, 2020 4:02 pm
3 user uploaded images
2 Replies
Casey from SWISCO
Oct 21, 2020 10:06 am
Hello,
Unfortunately, we do not carry a replacement for this mortise lock but if you contact Pella or one of their dealers, they may be able to assist you. I'm sorry that we can't offer more assistance but we wish you the best of luck with your repair!
