Our windows put in 1979. Ordered part 39-371 and it does not fit correctly.
Window does not open/close the way it should.
Pella Hinge Shoe Pair

Quick Learner
May 20, 2021 10:46 am
2 Replies

Bob from SWISCO
May 24, 2021 10:36 am


Thanks for writing in. I'm terrible sorry to hear that the 39-371 didn't work out for you. Can you be more specific about why it didn't work? Can you show a picture of the old shoe and the replacement side-by-side? We'll do our best to see if we can assist from there.
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