Pella Hinge Shoe Pair

A quick learner says:
May 20, 2021
Our windows put in 1979. Ordered part 39-371 and it does not fit correctly.
Window does not open/close the way it should.
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Bob from SWISCO responded:
May 24, 2021

Thanks for writing in. I'm terrible sorry to hear that the 39-371 didn't work out for you. Can you be more specific about why it didn't work? Can you show a picture of the old shoe and the replacement side-by-side? We'll do our best to see if we can assist from there. 
Pella Hinge Shoe Pair
Pella Hinge Shoe Pair
39-371
$36.52
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