I need a replacement for spring loaded slider in the top rail where the sliding screen mounts at the top of the door. The plastic piece where the screws secure the sliding door to the slider are cracked and can no longer hold the screw. Do you have a replacement?
Pella tells me my door was manufactured in 2000 based on the serial number, but I'm not sure about that. I think the door was installed in 1997 or 1998.
Thanks, Bruce
Thanks for reaching out to us, Bruce. I'm afraid your photos didn't come through. Could you try and re-upload them again for us?
It looks like the part identifier failed to upload your photos. I'm sorry about that. If you can email them to help@swisco.com with the reference number D320891, I will do my best to help from there.
Thank you!
Thank you very much! I believe what you're showing here is called a Pella Trolley assembly. Unfortunately, we do not sell anything that can replace it. I'm afraid we don't know of a substitute or alternative either. I sincerely apologize that we can't be of help with this repair; please let us know if you have any other hardware questions.
