Pella Screen Door Latch - exterior

A home owner from New Cumberland PA says:
June 20, 2019

The end of the outside lever broke off. Cannot open door from outside. I ordered replacement Pella Interior Screen door handle, part no 83-123, Order no.1225600, Location H-15 D-1 thinking it would have the lever but it does not. Can you help me find the part? Thank you.

Lynne 

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Paul from SWISCO responded:
June 21, 2019

I think we can help you with this, Lynne. Reviewing everything you mentioned in your inquiry and the part you are pointing to in your photo, I feel like you may be referring to our 83-115 Pella Latch. Look it over and let us know if you think this is the part you have been looking for.
A home owner from New City, NY says:
August 23, 2019
I have the same problem as this person. My Pella Sliding Door Screen is from the Designer series (492-DSSD-1) and was installed around 2001. There are no screws on the inside part of the handle so I don't know how this can be replaced. Can it? Any help would be greatly welcomed since this door is very hard to open from the outside since the latch broke. Thanks. Sue
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Bob from SWISCO responded:
August 27, 2019

Thanks for writing in. See if you can pop that circular gold logo off with a flathead screwdriver. That will uncover the installation screw.
A quick learner from cheyenne, wy says:
September 23, 2019
I have the new handle parts 83-122 and 83-123. How does one remove the old handles?
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Tom from SWISCO responded:
September 24, 2019

Hello! You'll have to pop off the round "Pella" logo with a flat head screwdriver, or similar tool. Basically anything that can get in there. That will reveal the screw, which is the only thing holding the handle in place. Once you remove that you should be able to pull it out.
Pella Latch
Pella Latch
83-115
$25.02
Pella Interior Screen Door Handle XO
Pella Interior Screen Door Handle XO
83-123
$73.90
How to replace a Pella sliding screen door latch
How to replace a Pella sliding screen door latch
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