Pella Single Hung Window Balance 3230

Quick Learner from Colorado
Hello, I need help identifying which part to get to replace this window balance. It's a vinyl single hung Pella window. Looks like the pulley string broke. It has a 3230 stamped on it (pic attached) and no other markings.
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6 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We can supply your replacement balances but it will need to be a custom order due to the length, extended travel pulley system and unique combination of end attachments. To get started, we would need to see a close up photo of the clip at the end of the pulley cord. We'll also need to know the number of balances that you need, with the minimum being two. Thank you! 

Quick Learner from Colorado
Hi Casey,

Looks like that clip is stuck in the window frame and I don't want to break it or bend the clips. Are these photos sufficient? I could work at it a bit more if needed.

I would just need two. The idea is that I would need to replace both sides so they are even, correct?

Thank you!
2 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

I can't be sure with it still installed but you may have a clip like the 62-106 shown below. You will need to remove yours from the window to confirm it's a match. The strange part is that your photos appear to shoe two hooks in the same cutout, which is not how these balances are meant to install. I'd recommend checking the other side to see if it uses one hook that can be easily removed from the cutout. 

Alternate image for 62-106
Alternate image for 62-106

Profile view of 62-106
Profile view of 62-106

You are also correct that both sides will need to be replaced to ensure that the sash is equally supported. 

Quick Learner from Colorado
Hi, I pulled the other side out and it looks like that is the correct part. It only had one piece in it. Not sure why the other side had two, but I imagine the side with two eventually cut the pulley string over time. Photos of the other side attached.
2 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Thanks for getting back to us. We just sent over an order link and price quote for you to review. Take a look and let us know if you need anything else. 

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