Pella Window Crank or Operator

A quick learner from Michigan says:
May 13, 2015
Hello I need help identifying this Part! I have look and tried everywhere! I need to know as soon as possible! Thank you so much
User submitted photo of their window operator.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
May 14, 2015
Looks like you're showing two different parts: the operator base and a portion of the hinge assembly. The operator could be either our 39-176 or 39-096, depending on the arms. You will need to look at your old arms to confirm which. As for the hinge, our 39-371 may be a match for what you show here. What do you think?
A quick learner from Michigan says:
May 14, 2015
That's the problem I don't have another part to check what the arms look like for the operator! Yes the hinge part looks exactly like that but need the whole hinge! Is there an operator that would work either way? What exactly is the difference?
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Tom from SWISCO responded:
May 15, 2015
I'm afraid there isn't an operator that can work either way. These are Pella hardware, which means they are very specific. The different between the operators is in the arms. They area different sizes and have a different bracket at the end of the arm. Is there another window in your house that uses the same hardware that you can look at for reference?
Pella Window Crank
Pella Window Crank
39-096
$120.45
Pella Hinge Shoe Pair
Pella Hinge Shoe Pair
39-371
$36.52
LH 12-1/8" Hinge Arm Assembly, Pella
LH 12-1/8" Hinge Arm Assembly, Pella
39-396
$87.50
Sash Crank Operator, Pella
Sash Crank Operator, Pella
39-176
$241.70
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