Pella casement window knob on crank

A quick learner from California says:
The swivel knob keeps on falling off, looks like some sort of plug or pin is lost. But the main part of the folding crank is still working fine. Do you sell just this "pin"
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Casey from SWISCO responded:

Hello,

Unfortunately, Pella only supplies this assembly as a complete kit. No individual components, including the knob, are sold separately. We apologize for the inconvenience. 

A quick learner from California says:
Oh that's too bad. Thank you for the quick response!
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