Pella hinge

A home owner from Woodstock NY says:
January 22, 2021
This window hinge broke off the internal mechanism that is located inside the window frame. Can this part be replaced or do I have to get a whole new window ? Or can I remove the window frame for access to the main part that controls the handle that opens and closes the window?
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Casey from SWISCO responded:
January 25, 2021

Hello,

This looks more like an operator than a hinge. Take a look and compare our 39-096 and 39-097 to your original assembly. Thank you!
Pella Window Crank
Pella Window Crank
39-096
$120.45
Pella Window Crank
Pella Window Crank
39-097
$120.45
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