Pella latch won't retract

Home Owner from Illinois
Put a new latch on my screen door and it will not retract, it does not move
Part number pella 0CFM0001
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2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello! Thanks for reaching out to us. I'm sorry to hear you're having trouble. I see that you purchased the 83-115 latch. I recommend you watch the video below and remove and re-install it to see if that helps. Let us know!

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