Pella shade between glass - pulley cord

Quick Learner from Naperville, IL
Hi,
I have a Pella picture window in the family room which has a shade between glass. The shade operated through a handle that works on a pulley mechanism. Over time, the pulley cord has started slipping through (the jagged structure that holds the cord in the lever is flattening out. For now, I cut a small piece of the cord but it is tight now and I think it will not last long.

I'm looking to buy the replacement cord but can't find the part number. Can you pls help
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2 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

Unfortunately, we do not carry these types of replacement parts for internal shades. I would recommend reaching out to Pella directly to discuss your options. 

I'm sorry that we won't be able to assist with this repair but please let us know if you have any other hardware questions. Thanks for posting.

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