Pella sliding patio door n - 004 bottom guide - 2 inches

Question

These plastic guides apparently used to keep the door from coming off of the track when opened too forcefully. The door hits the rubber bumper and momentum lifts the latch side of the door enough that it jumps off of the track. Exposed to west sun, they get brittle after several years and break.
Need a part number to order a few spares. In vacation rental where guests don't often follow guidelines or use common sense. There are 5 door units, total. Fantastic service you provide! Thanks!

Casey · Accepted Answer

Hello,

We appreciate your kind words and do our best to assist our customers with their repair projects. Unfortunately, we do not carry this exact guide and, because Pella uses largely brand-specific hardware, your best bet would be to contact them or one of Pella's dealers directly for assistance in this case. That being said, please don't hesitate to reach out with any other questions, and thanks for posting!