We have older Pella windows 1976 vintage. The opening mechanism has two rollers at the bottom which should allow the window to be cranked open. The rollers must have worn to the amount that they no longer hold the support shoe to remain clear of the window frame. The support shoe drags on the window frame and makes window operating difficult. The desired part is no longer listed by Pella.
I would like to replace the entire mechanism held by the two screws pictured.
Do you have a source for this part?
Bob