Philips window balance

A home owner from Washington state says:
September 23, 2021
I am not sure what more to add to the pictures. I have no idea what I'm doing.
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Emily from SWISCO responded:
September 29, 2021

Hi there!

Thank you for your patience during our busy season. Before we get started, can you show us some pictures of your top fitting? The video below will go over exactly what we'll need to see.

Thank you! 
A home owner from Washington state says:
October 2, 2021
This is what I came up with
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Emily from SWISCO responded:
October 4, 2021

Great! With this combination of attachments, you could have either an S380-14 or S385-14 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need a 1340 spring strength option.

If you have any questions just let us know! 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
14" Series 380 Channel Balance
14" Series 380 Channel Balance
S380-14
$9.34
14" Series 385 Channel Balance
14" Series 385 Channel Balance
S385-14
$9.34
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