Photo





Hi there!
Thank you for reaching out to us. We're happy to look into this. Can you show us a photo of the attachment or shoe that's at the other end of the balance? In some cases, it may still be installed in the window. Can you also confirm the length of the metal channel?




Thank you for the additional pictures,
We can supply a replacement metal channel, but your original clip at the bottom that connects to the pivot shoe has been discontinued. The new balance will only work if you are able to reuse this clip on the new balance channel.
The original balance channel should measure .478" wide by .454" deep, please compare. This style will require a custom order. If you would like to move forward, please provide the numbers of balances needed and I can send over pricing for your review. Please note that custom orders have a minimum of (2) required.





Unfortunately another style would not fit your windows correctly. We can only provide a replacement if you are able to reuse the metal clip on the new balance channel as shown above. I apologize for the inconvenience.