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Home Owner from Clermont
Is this comes with the locker?
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Home Owner from Clermont
Thanks in advance
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Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

Thank you for reaching out to us. We're happy to look into this. Can you show us a photo of the attachment or shoe that's at the other end of the balance? In some cases, it may still be installed in the window. Can you also confirm the length of the metal channel? 

Home Owner from Clermont
Length is 28 inches thanks in advance 
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Emily
Emily from SWISCO
SWISCO
Expert

Thank you for the additional pictures,

We can supply a replacement metal channel, but your original clip at the bottom that connects to the pivot shoe has been discontinued. The new balance will only work if you are able to reuse this clip on the new balance channel. 

The original balance channel should measure .478" wide by .454" deep, please compare. This style will require a custom order. If you would like to move forward, please provide the numbers of balances needed and I can send over pricing for your review. Please note that custom orders have a minimum of (2) required. 

swisco
Home Owner from Clermont
Could these been replaced for another kind and fit my windows?
Emily
Emily from SWISCO
SWISCO
Expert

Unfortunately another style would not fit your windows correctly. We can only provide a replacement if you are able to reuse the metal clip on the new balance channel as shown above. I apologize for the inconvenience. 

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