I bought four 16" Series 351 Channel Balances. I didn't realize I also needed four of the part in the pictures. This piece attached to the top of the sides of the window and fit in the channel.
Casey from SWISCO responded:
October 16, 2019
Hello,
I'd recommend by starting by carefully comparing your top sash guide to our 18-110 and if there are any discrepancies, let us know how and if they differ. Thank you!