Pin for Marvin integrity screen

A quick learner says:
I have Marvin integrity screens 4-9/16 . What pins do I need to use to replace the broken pins on the screen. I ordered 70-219 and it seems to be incorrect. Thx
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Tom from SWISCO responded:

I'm not sure what pins your windows use. Could we see a photo of one of the old ones removed from the screen? Can you also give me its dimensions?

I should tell you now that there is a chance we can't help. Marvin tends to have exclusive rights to many of their products. We will try our best to find something for you, but we just need more information.

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